Quality Assured Pilonidal Disease Care

At Integura, quality assurance is central to how we deliver safe, effective treatment for pilonidal disease. We operate across two clinical centres under the leadership of a single specialist surgeon, providing standardised practice, consistent decision-making and continuity of care from assessment to discharge. This model supports predictable outcomes, low recurrence rates, and measurable long-term results.

Consistent Care Across Two Centres

Our pilonidal disease service is delivered through two clinical sites, each following harmonised protocols for:

• assessment

• investigation

• minimally invasive treatment

• aftercare

• documented follow-up

Because care is delivered by a single consultant surgeon, patients benefit from a unified approach rather than variable opinions or treatment plans. This supports reliable, reproducible clinical outcomes for pilonidal sinus, cyst and fistula disease.

Regulation, Safety and Professional Standards

Our service is delivered within a regulated framework to ensure patient safety and accountability:

• The clinician is a GMC-registered surgeon, subject to annual appraisal and five-year revalidation

• Integura Clinic is regulated by the Care Quality Commission (CQC), with policies in place for safety, governance, infection control and consent

• We maintain full medical indemnity for consultation and procedural treatment

• We operate an independent complaints procedure through the Independent Doctors Federation (IDF) to ensure transparent, fair handling of concerns

These systems reflect our commitment to professional standards, safe clinical environments and patient rights.